All Systems Operational

About This Site

We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
99.8 % uptime
Today
Admin Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Dialogue Member Application (EU) Operational
90 days ago
99.6 % uptime
Today
CA Operational
90 days ago
99.99 % uptime
Today
Dialogue Member Mobile Application ? Operational
90 days ago
99.99 % uptime
Today
Care Platform ? Operational
90 days ago
99.99 % uptime
Today
Dialogue Member Web Application ? Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Lumino Health Virtual Care Member Web Application ? Operational
90 days ago
99.99 % uptime
Today
Consult + Member Web Application ? Operational
90 days ago
99.99 % uptime
Today
Lumino Health Virtual Care Member Mobile Application ? Operational
90 days ago
99.99 % uptime
Today
Consult + Member Mobile Application ? Operational
90 days ago
99.99 % uptime
Today
Presto Client Reports ? Operational
90 days ago
100.0 % uptime
Today
Sisense Self-Serve Client Reports ? Operational
90 days ago
100.0 % uptime
Today
Filedrop Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.99 % uptime
Today
Dialogue Member Application (US) Operational
90 days ago
99.99 % uptime
Today
Sunlife Health360 Member Application (US) Operational
90 days ago
99.96 % uptime
Today
Care Platform (US) Operational
90 days ago
99.99 % uptime
Today
Admin Portal (US) Operational
90 days ago
100.0 % uptime
Today
Sisense Self-Serve Client Reports (US) Operational
90 days ago
100.0 % uptime
Today
Snowflake Data Sharing (US) Operational
90 days ago
100.0 % uptime
Today
Filedrop (US) Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dialogue ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Members cannot login on mobile / Account creation does not work as expected
Resolved - This incident has been resolved.
Jun 20, 15:36 EDT
Update - The modification to the application has been released for IOS devices.
Jun 20, 07:26 EDT
Update - We've identified the problem and have submitted a fix for both iOS and Android - pending approval by the app stores.
Jun 19, 14:17 EDT
Update - Members in the EU region are not able to log into the mobile application with their existing credentials (iOS and Android). The account creation functionality in the mobile application is not functioning as expected.

Both functionalities are functioning normally in the Web application.
Jun 19, 14:12 EDT
Update - We are continuing to work on a fix for this issue.
Jun 19, 14:11 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 19, 14:10 EDT
Jun 19, 2025
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Les appels vidéo échouent // Video calls are failing
Resolved - This incident has been resolved.
Jun 16, 09:23 EDT
Investigating - We are currently investigating this issue.
Jun 16, 09:09 EDT
← Incident History Powered by Atlassian Statuspage