We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.
EU
Operational
90 days ago
100.0
% uptime
Today
Care Platform (EU)
Operational
90 days ago
100.0
% uptime
Today
Admin Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Application (EU)
Operational
90 days ago
100.0
% uptime
Today
CA
Operational
90 days ago
99.98
% uptime
Today
Dialogue Member Mobile Application
?
Operational
90 days ago
99.97
% uptime
Today
Care Platform
?
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Web Application
?
Operational
90 days ago
99.97
% uptime
Today
Admin Portal
Operational
90 days ago
100.0
% uptime
Today
Lumino Health Virtual Care Member Web Application
?
Operational
90 days ago
99.97
% uptime
Today
Consult + Member Web Application
?
Operational
90 days ago
99.97
% uptime
Today
Lumino Health Virtual Care Member Mobile Application
?
Operational
90 days ago
99.97
% uptime
Today
Consult + Member Mobile Application
?
Operational
90 days ago
99.97
% uptime
Today
Presto Client Reports
?
Operational
90 days ago
99.98
% uptime
Today
Sisense Self-Serve Client Reports
?
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Application (US)
Operational
90 days ago
100.0
% uptime
Today
Sunlife Health360 Member Application (US)
Operational
Resolved -
This incident has been resolved.
May 1, 14:12 EDT
Identified -
Les membres qui ont créé leur compte après 19h30 EDT le 30 avril peuvent rencontrer un délai dans la possibilité de se connecter. Cette erreur est actuellement atténuée et les membres devraient avoir accès à leurs comptes aujourd'hui avant 14h30 EDT.
//
Members who have created their accounts after 7:30 PM EDT on April 30 may experience a delay in the ability to log in. This error is mitigated, and members should gain access to their accounts today before 2:30 PM EDT.
May 1, 12:08 EDT