Investigating - Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services.
Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor.
Mar 23, 2026 - 15:04 EDT
We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.
EU
Operational
90 days ago
100.0
% uptime
Today
Admin Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Application (EU)
Operational
90 days ago
100.0
% uptime
Today
CA
Partial Outage
90 days ago
99.95
% uptime
Today
Admin Portal
Operational
90 days ago
100.0
% uptime
Today
Care Platform
Operational
90 days ago
99.73
% uptime
Today
Presto Client Reports
Partial Outage
90 days ago
99.9
% uptime
Today
Construire en santé - Member Web Application
Operational
90 days ago
99.98
% uptime
Today
Consult + Member Web Application
Operational
90 days ago
99.98
% uptime
Today
Dialogue Member Web Application
Operational
90 days ago
99.98
% uptime
Today
Lumino Health Virtual Care Member Web Application
Operational
90 days ago
99.98
% uptime
Today
Construire en santé - Member Mobile Application
Operational
90 days ago
99.98
% uptime
Today
Consult + Member Mobile Application
Operational
90 days ago
99.98
% uptime
Today
Dialogue Member Mobile Application
Operational
90 days ago
99.98
% uptime
Today
Lumino Health Virtual Care Member Mobile Application
Operational
90 days ago
99.98
% uptime
Today
Filedrop
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Application (US)
Operational
90 days ago
100.0
% uptime
Today
Sunlife Health360 Member Application (US)
Operational
90 days ago
100.0
% uptime
Today
Care Platform (US)
Operational
90 days ago
100.0
% uptime
Today
Admin Portal (US)
Operational
90 days ago
100.0
% uptime
Today
Snowflake Data Sharing (US)
Operational
90 days ago
100.0
% uptime
Today
Filedrop (US)
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Dialogue
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 23, 2026
Unresolved incident: Les rapports clients ne sont pas disponibles // Client reports are not available.
The problem has been fully resolved.
Mar 19, 18:29 EDT
Monitoring -
Nous avons identifié et résolu la cause du problème - les disponibilités s'affichent correctement de nouveau.
Our team has identified and resolved the root cause of the problem - availabilities are now displaying normally again.
Mar 19, 18:22 EDT
Investigating -
Nous avons identifié un problème au niveau de la prise de rendez-vous et de la gestion des disponibilités de l'équipe de soins. Notre équipe travaille à déterminer la cause avec notre fournisseur de service.
We have identified an issue with appointment booking and care team schedule management. Our team is working on identifying the root cause with our service provider.
Mar 19, 18:10 EDT