All Systems Operational

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We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
99.8 % uptime
Today
Admin Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Dialogue Member Application (EU) Operational
90 days ago
99.61 % uptime
Today
CA Operational
90 days ago
99.98 % uptime
Today
Dialogue Member Mobile Application ? Operational
90 days ago
99.95 % uptime
Today
Care Platform ? Operational
90 days ago
99.99 % uptime
Today
Dialogue Member Web Application ? Operational
90 days ago
99.99 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Lumino Health Virtual Care Member Web Application ? Operational
90 days ago
99.99 % uptime
Today
Consult + Member Web Application ? Operational
90 days ago
99.99 % uptime
Today
Lumino Health Virtual Care Member Mobile Application ? Operational
90 days ago
99.95 % uptime
Today
Consult + Member Mobile Application ? Operational
90 days ago
99.95 % uptime
Today
Presto Client Reports ? Operational
90 days ago
100.0 % uptime
Today
Sisense Self-Serve Client Reports ? Operational
90 days ago
100.0 % uptime
Today
Filedrop Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.99 % uptime
Today
Dialogue Member Application (US) Operational
90 days ago
99.99 % uptime
Today
Sunlife Health360 Member Application (US) Operational
90 days ago
99.96 % uptime
Today
Care Platform (US) Operational
90 days ago
99.99 % uptime
Today
Admin Portal (US) Operational
90 days ago
100.0 % uptime
Today
Sisense Self-Serve Client Reports (US) Operational
90 days ago
100.0 % uptime
Today
Snowflake Data Sharing (US) Operational
90 days ago
100.0 % uptime
Today
Filedrop (US) Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Dialogue ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 29, 2025

No incidents reported today.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Problèmes de connection aux appels vidéo / Video call connection issues
Resolved - This incident has been resolved.
Aug 27, 11:43 EDT
Investigating - Certains usagers éprouvent des difficultés à joindre des appels vidéo sur la plateforme dû à un problème avec un de nos fournisseurs. Une investigation est en cours.

Some users are experiencing difficulties joining video calls on the platform due to an issue with one of our vendors. An investigation is in progress.
Aug 27, 10:22 EDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025
Les nouveaux membres sont incapables de se connecter à l'application en ce moment. / New members are currently unable to log into the application.
Resolved - This incident has been resolved.
Aug 25, 20:45 EDT
Update - The issue has been fully mitigated and services are back to normal.
Aug 25, 20:43 EDT
Update - We are continuing to monitor for any further issues.
Aug 25, 20:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 17:15 EDT
Investigating - We are currently investigating this issue.
Aug 25, 16:25 EDT
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

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