Investigating - Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services.

Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor.

Mar 23, 2026 - 15:04 EDT

About This Site

We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.

EU Operational
90 days ago
100.0 % uptime
Today
Admin Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Dialogue Member Application (EU) Operational
90 days ago
100.0 % uptime
Today
CA Partial Outage
90 days ago
99.95 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Care Platform Operational
90 days ago
99.73 % uptime
Today
Presto Client Reports Partial Outage
90 days ago
99.9 % uptime
Today
Construire en santé - Member Web Application Operational
90 days ago
99.98 % uptime
Today
Consult + Member Web Application Operational
90 days ago
99.98 % uptime
Today
Dialogue Member Web Application Operational
90 days ago
99.98 % uptime
Today
Lumino Health Virtual Care Member Web Application Operational
90 days ago
99.98 % uptime
Today
Construire en santé - Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Consult + Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Dialogue Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Lumino Health Virtual Care Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Filedrop Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Dialogue Member Application (US) Operational
90 days ago
100.0 % uptime
Today
Sunlife Health360 Member Application (US) Operational
90 days ago
100.0 % uptime
Today
Care Platform (US) Operational
90 days ago
100.0 % uptime
Today
Admin Portal (US) Operational
90 days ago
100.0 % uptime
Today
Snowflake Data Sharing (US) Operational
90 days ago
100.0 % uptime
Today
Filedrop (US) Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialogue Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 23, 2026

Unresolved incident: Les rapports clients ne sont pas disponibles // Client reports are not available.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Resolved - Le problème a été résolu.

The problem has been fully resolved.

Mar 19, 18:29 EDT
Monitoring - Nous avons identifié et résolu la cause du problème - les disponibilités s'affichent correctement de nouveau.

Our team has identified and resolved the root cause of the problem - availabilities are now displaying normally again.

Mar 19, 18:22 EDT
Investigating - Nous avons identifié un problème au niveau de la prise de rendez-vous et de la gestion des disponibilités de l'équipe de soins. Notre équipe travaille à déterminer la cause avec notre fournisseur de service.

We have identified an issue with appointment booking and care team schedule management. Our team is working on identifying the root cause with our service provider.

Mar 19, 18:10 EDT
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.