We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.
EU
Operational
90 days ago
99.95
% uptime
Today
Admin Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Application (EU)
Operational
90 days ago
99.91
% uptime
Today
CA
Operational
90 days ago
99.91
% uptime
Today
Admin Portal
Operational
90 days ago
100.0
% uptime
Today
Care Platform
?
Operational
90 days ago
100.0
% uptime
Today
Presto Client Reports
?
Operational
90 days ago
100.0
% uptime
Today
Construire en santé - Member Web Application
Operational
90 days ago
99.83
% uptime
Today
Consult + Member Web Application
?
Operational
90 days ago
99.39
% uptime
Today
Dialogue Member Web Application
?
Operational
90 days ago
99.98
% uptime
Today
Lumino Health Virtual Care Member Web Application
?
Operational
90 days ago
99.98
% uptime
Today
Construire en santé - Member Mobile Application
Operational
90 days ago
99.83
% uptime
Today
Consult + Member Mobile Application
?
Operational
90 days ago
99.91
% uptime
Today
Dialogue Member Mobile Application
?
Operational
90 days ago
99.91
% uptime
Today
Lumino Health Virtual Care Member Mobile Application
?
Operational
90 days ago
99.91
% uptime
Today
Filedrop
Operational
90 days ago
100.0
% uptime
Today
Sisense Self-Serve Client Reports
?
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
99.97
% uptime
Today
Dialogue Member Application (US)
Operational
90 days ago
99.91
% uptime
Today
Sunlife Health360 Member Application (US)
Operational
Resolved -
L'application web n'était pas disponible pour les usagers de Consult+. The Web application was not available for Consult+ users.
Oct 20, 22:15 EDT
Resolved -
This incident has been resolved.
Oct 20, 18:27 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 20, 15:36 EDT
Investigating -
Certains fournisseurs connaissent une dégradation de la qualité des appels téléphoniques depuis la plateforme Care en raison de pannes chez des fournisseurs tiers.
//
Some providers are experiencing degradation on telephone calls from within the Care Platform due to outages with third-party providers.
Oct 20, 14:48 EDT
Resolved -
This incident has been resolved.
Oct 20, 18:27 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 20, 15:37 EDT
Investigating -
La fonctionnalité d'appel vidéo connaît actuellement des performances dégradées en raison de pannes de systèmes tiers. // The video call feature is currently experiencing degraded performance as a result of third-party system outages.
Oct 20, 13:57 EDT
Resolved -
This incident has been resolved.
Oct 20, 18:26 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 20, 15:37 EDT
Investigating -
En raison de pannes affectant des systèmes tiers, certains utilisateurs peuvent rencontrer des problèmes de chargement continu lorsqu'ils tentent de se connecter sur iOS. Pour un accès ininterrompu, vous pouvez utiliser l'application Web comme alternative. // Due to outages affecting third-party systems, some users may experience continuous loading issues when attempting to log in on iOS. For uninterrupted access, you can use the web application as an alternative.
Oct 20, 10:01 EDT