We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.
EU
Operational
90 days ago
99.98
% uptime
Today
Admin Portal (EU)
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Application (EU)
Operational
90 days ago
99.96
% uptime
Today
CA
Operational
90 days ago
99.98
% uptime
Today
Dialogue Member Mobile Application
?
Operational
90 days ago
99.95
% uptime
Today
Care Platform
?
Operational
90 days ago
100.0
% uptime
Today
Dialogue Member Web Application
?
Operational
90 days ago
99.97
% uptime
Today
Admin Portal
Operational
90 days ago
99.99
% uptime
Today
Lumino Health Virtual Care Member Web Application
?
Operational
90 days ago
99.98
% uptime
Today
Consult + Member Web Application
?
Operational
90 days ago
99.98
% uptime
Today
Lumino Health Virtual Care Member Mobile Application
?
Operational
90 days ago
99.96
% uptime
Today
Consult + Member Mobile Application
?
Operational
90 days ago
99.96
% uptime
Today
Presto Client Reports
?
Operational
90 days ago
100.0
% uptime
Today
Sisense Self-Serve Client Reports
?
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
99.98
% uptime
Today
Dialogue Member Application (US)
Operational
90 days ago
99.98
% uptime
Today
Sunlife Health360 Member Application (US)
Operational
Resolved -
This incident has been resolved.
Sep 23, 17:55 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 23, 17:44 EDT
Identified -
Un problème a été identifié en lien avec la complétion des notes de consultation sur la plateforme de soins. La création de documents et de médications suite à la finalisation de notes de consultation est indisponible, et la finalisation des prescriptions échoue pour la majorité des usagers.
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A problem has been identified with the completion of consult notes on the care platform. Documents and medications are not being created following the finalization of consult notes, and the finalization of prescriptions fails for most users.
Sep 23, 17:32 EDT