All Systems Operational

About This Site

We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
Mobile Application ? Operational
90 days ago
99.87 % uptime
Today
Care Platform ? Operational
90 days ago
99.86 % uptime
Today
Clinic API Operational
90 days ago
100.0 % uptime
Today
Admin Dashboard Operational
90 days ago
100.0 % uptime
Today
Scribe API Operational
90 days ago
100.0 % uptime
Today
Zorro Operational
90 days ago
100.0 % uptime
Today
Dialogue Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API latency
Fetching
Past Incidents
May 24, 2019
New users cannot create episodes
Resolved - This incident has been resolved.
May 24, 10:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 10:12 EDT
Investigating - We are currently investigating this issue.
May 24, 09:47 EDT
May 23, 2019
Data from episodes affected by the outage this morning will be restored today
Resolved - This incident has been resolved
May 23, 17:54 EDT
Monitoring - We are now in the process of restoring missing data from a small subset of users.
May 23, 17:15 EDT
Update - We are continuing to work on a fix for this issue.
May 23, 12:17 EDT
Identified - The system is back up. Users who sent messages since 2019-05-23 6am UTC (a very small portion of Dialogue users) will not see these messages in their apps. We're working on restoring those messages.
May 23, 12:14 EDT
CP users are corrupt - CP may be unreachable
Resolved - This incident has been resolved.
May 23, 12:13 EDT
Monitoring - The system is back up. Users who sent messages since 2019-05-23 6:00:00 UTC (a very small portion of Dialogue users) will not see these messages in their apps. We're working on restoring those messages.
May 23, 11:45 EDT
Update - We're restoring the database to the previously known state.
May 23, 09:50 EDT
Identified - A database manipulation caused data corruption
May 23, 09:34 EDT
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

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