All Systems Operational

About This Site

We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.

EU Operational
Admin Portal (EU) Operational
Dialogue Member Application (EU) Operational
CA Operational
Admin Portal Operational
Care Platform Operational
Presto Client Reports Operational
Construire en santé - Member Web Application Operational
Consult + Member Web Application Operational
Dialogue Member Web Application Operational
Lumino Health Virtual Care Member Web Application Operational
Construire en santé - Member Mobile Application Operational
Consult + Member Mobile Application Operational
Dialogue Member Mobile Application Operational
Lumino Health Virtual Care Member Mobile Application Operational
Filedrop Operational
US Operational
Dialogue Member Application (US) Operational
Sunlife Health360 Member Application (US) Operational
Care Platform (US) Operational
Admin Portal (US) Operational
Snowflake Data Sharing (US) Operational
Filedrop (US) Operational
Website Operational
Dialogue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Entretien de base de données (Europe) / Database Maintenance (Europe) Sep 17, 2026 15:00-16:00 EDT

English follows

Nous procéderons à la mise à jour d'une base de données. L’opération devrait durer un maximum d'une heure. Le temps d'arrêt de la base de données devrait durer quelques minutes. Durant ce temps, la majorité de nos systèmes seront indisponibles.

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We will proceed with the maintenance of one of our databases. The operation should last a maximum of one hour. The downtime of the database should not exceed a few minutes. During this time, the majority of our systems will be unavailable.

Posted on Sep 10, 2026 - 10:20 EDT

Entretien de base de données (Amérique du Nord) / Database Maintenance (North America) Sep 22, 2026 00:00-01:00 EDT

English follows

Nous procéderons à la mise à jour d'une base de données. L’opération devrait durer un maximum d'une heure. Le temps d'arrêt de la base de données devrait durer quelques minutes. Durant ce temps, la majorité de nos systèmes seront indisponibles.

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We will proceed with the maintenance of one of our databases. The operation should last a maximum of one hour. The downtime of the database should not exceed a few minutes. During this time, the majority of our systems will be unavailable.

Posted on Sep 10, 2026 - 10:18 EDT

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - This incident has been resolved.
Sep 9, 16:14 EDT
Investigating - We are currently investigating this issue.
Sep 9, 16:03 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.