All Systems Operational

About This Site

We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
EU Operational
90 days ago
100.0 % uptime
Today
Admin Portal (EU) Operational
90 days ago
100.0 % uptime
Today
Dialogue Member Application (EU) Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
99.96 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Care Platform Operational
90 days ago
99.72 % uptime
Today
Presto Client Reports Operational
90 days ago
99.98 % uptime
Today
Construire en santé - Member Web Application Operational
90 days ago
99.98 % uptime
Today
Consult + Member Web Application Operational
90 days ago
99.98 % uptime
Today
Dialogue Member Web Application Operational
90 days ago
99.98 % uptime
Today
Lumino Health Virtual Care Member Web Application Operational
90 days ago
99.98 % uptime
Today
Construire en santé - Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Consult + Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Dialogue Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Lumino Health Virtual Care Member Mobile Application Operational
90 days ago
99.98 % uptime
Today
Filedrop Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Dialogue Member Application (US) Operational
90 days ago
100.0 % uptime
Today
Sunlife Health360 Member Application (US) Operational
90 days ago
100.0 % uptime
Today
Care Platform (US) Operational
90 days ago
100.0 % uptime
Today
Admin Portal (US) Operational
90 days ago
100.0 % uptime
Today
Snowflake Data Sharing (US) Operational
90 days ago
100.0 % uptime
Today
Filedrop (US) Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialogue Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 6, 2026
Difficultés avec appels vidéo // Video call issues
Resolved - Notre équipe a identifié et résolu la source du problème. Les appels vidéo fonctionnent normalement de nouveau.

Our team has identified and resolved the root cause of the issue. Video calls are working normally again.
Mar 6, 12:50 EST
Update - Nous avons mis en place des mesures alternatives pour permettre à notre équipe de soins de procéder aux consultations malgré ces difficultés techniques. D'autres mises à jour seront disponibles lorsque nous aurons identifié la cause principale du problème d'origine.

We've implemented alternate methods to enable our care team to proceed with consultations as usual despite these technical issues. Additional updates will be available when our team has identified the root cause of the original issue.
Mar 5, 18:58 EST
Investigating - Nous avons identifié des difficultés de connection aux appels vidéo pour la majorité des usagers. Notre équipe travaille à identifier et résoudre le problème.

We have identified connection issues with video calls for most users. Our team is investigating and working towards resolving the problem.
Mar 5, 17:46 EST
Mar 5, 2026
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Certains fournisseurs de soins n'ont pas pu voir les détails du profil CP des membres // Some service providers could not view members' CP profile details
Resolved - We are currently investigating this issue.
Mar 2, 15:30 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Les rapports clients ne sont pas disponibles // Client reports are not available
Resolved - Le problème a été résolu.

The problem has been resolved.
Feb 25, 20:35 EST
Investigating - Les rapports clients sont indisponibles dans le portail d'administration de Dialogue (Presto), en raison d'un problème avec un de nos fournisseurs de services. La mise en place d'une solution est en cours.

Client reports are currently not available through Dialogue's administration portal (Presto), due to an outage from our reporting platform vendor. A solution is being implemented.
Feb 25, 19:15 EST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

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