All Systems Operational
About This Site
We continuously monitor the status of Dialogue service and all its related applications and components. If there are any interruptions in service, a note will be posted here.
EU
Operational
Admin Portal (EU)
Operational
Dialogue Member Application (EU)
Operational
CA
Operational
Admin Portal
Operational
Care Platform
Operational
Presto Client Reports
Operational
Construire en santé - Member Web Application
Operational
Consult + Member Web Application
Operational
Dialogue Member Web Application
Operational
Lumino Health Virtual Care Member Web Application
Operational
Construire en santé - Member Mobile Application
Operational
Consult + Member Mobile Application
Operational
Dialogue Member Mobile Application
Operational
Lumino Health Virtual Care Member Mobile Application
Operational
Filedrop
Operational
Sisense Self-Serve Client Reports
Operational
US
Operational
Dialogue Member Application (US)
Operational
Sunlife Health360 Member Application (US)
Operational
Care Platform (US)
Operational
Admin Portal (US)
Operational
Sisense Self-Serve Client Reports (US)
Operational
Snowflake Data Sharing (US)
Operational
Filedrop (US)
Operational
Website
Operational
Dialogue
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Entretien des bases de données (Europe) // Database Maintenance (Europe) Feb 4, 2026 16:30-17:30 EST
English follows
Nous procéderons à la mise à jour de certaines de nos bases de données. L'opération devrait durer un maximum d'une heure. Le temps d'arrêt des bases de données devrait durer quelques minutes. Durant ce temps, les systèmes seront indisponibles.
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We will proceed with the maintenance of some of our databases. The operation should last a maximum of one hour. The downtime of the databases should not exceed a few minutes. During this time, systems will be unavailable.
Posted on Feb 02, 2026 - 11:28 EST
Nous procéderons à la mise à jour de certaines de nos bases de données. L'opération devrait durer un maximum d'une heure. Le temps d'arrêt des bases de données devrait durer quelques minutes. Durant ce temps, les systèmes seront indisponibles.
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We will proceed with the maintenance of some of our databases. The operation should last a maximum of one hour. The downtime of the databases should not exceed a few minutes. During this time, systems will be unavailable.
Posted on Feb 02, 2026 - 11:28 EST
Entretien des bases de données de bien-être (Amérique du Nord) // Wellness Database Maintenance (North America) Feb 9, 2026 23:00 - Feb 10, 2026 00:00 EST
English follows
Nous procéderons à la mise à jour de certaines de nos bases de données. L'opération devrait durer un maximum d'une heure. Le temps d'arrêt des bases de données devrait durer quelques minutes. Durant ce temps, les systèmes de bien-être seront indisponibles. Le reste de la plateforme Dialogue (soins primaires, santé mentale, aide aux employées) sera fonctionnelle pour tous les usagers.
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We will proceed with the maintenance of some of our databases. The operation should last a maximum of one hour. The downtime of the databases should not exceed a few minutes. During this time, the wellness systems will be unavailable. The rest of the Dialogue platform (primary care, mental health, EAP) will remain fully functional for all users.
Posted on Feb 02, 2026 - 11:33 EST
Nous procéderons à la mise à jour de certaines de nos bases de données. L'opération devrait durer un maximum d'une heure. Le temps d'arrêt des bases de données devrait durer quelques minutes. Durant ce temps, les systèmes de bien-être seront indisponibles. Le reste de la plateforme Dialogue (soins primaires, santé mentale, aide aux employées) sera fonctionnelle pour tous les usagers.
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We will proceed with the maintenance of some of our databases. The operation should last a maximum of one hour. The downtime of the databases should not exceed a few minutes. During this time, the wellness systems will be unavailable. The rest of the Dialogue platform (primary care, mental health, EAP) will remain fully functional for all users.
Posted on Feb 02, 2026 - 11:33 EST