Some patients unable to start new chat sessions.

Incident Report for Dialogue

Resolved

We are confident that the issue has been resolved.

Posted Nov 19, 2018 - 09:32 EST

Monitoring

The issue appears to be resolved and we are monitoring it to confirm that.

Posted Nov 19, 2018 - 09:15 EST

Investigating

We are currently investigating an issue with the mobile application where users are unable to start new chat sessions.

Posted Nov 19, 2018 - 08:59 EST

This incident affected: CA (Mobile Application).