Impossible de commencer une consultation / Unable to start a consult

Incident Report for Dialogue

Resolved

This incident has been resolved.

Posted Dec 02, 2025 - 12:52 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 02, 2025 - 12:51 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2025 - 12:51 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 02, 2025 - 12:46 EST

This incident affected: US (Dialogue Member Application (US), Sunlife Health360 Member Application (US)) and CA (Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Consult + Member Mobile Application, Dialogue Member Mobile Application, Lumino Health Virtual Care Member Mobile Application).