CP is down

Incident Report for Dialogue

Resolved

A configuration error took down one of our messaging servicing. A rollback attempt was blocked by another latent configuration error, which delayed the fix.

Posted Jul 04, 2018 - 16:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 04, 2018 - 16:32 EDT

Investigating

We are working on finding the cause of the CP downtime

Posted Jul 04, 2018 - 15:30 EDT

This incident affected: CA (Care Platform).