Les disponibilités des fournisseurs de soins ne se mettent plus à jour // Service provider availabilities are no longer updating

Incident Report for Dialogue

Resolved

This incident has been resolved.

Posted Dec 22, 2025 - 09:45 EST

Update

Nous avons identifié un problème avec notre système de gestion des rendez-vous, où les disponibilités de certain fournisseurs de soins sont obsolètes et ne se mettent plus à jour automatiquement.

We've identified an issue in our appointment management system, where the availabilities of some service providers are out of date and no longer automatically refresh.

Posted Dec 22, 2025 - 09:08 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 22, 2025 - 09:05 EST

This incident affected: CA (Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application, Consult + Member Mobile Application, Dialogue Member Mobile Application, Lumino Health Virtual Care Member Mobile Application).