Care platform messages not sending, profile not loading

Incident Report for Dialogue

Resolved

This incident has been resolved.

Posted Aug 01, 2018 - 08:52 EDT

Update

The rollback process is finished, The previous version of the messaging server has been deployed.

Posted Aug 01, 2018 - 08:44 EDT

Investigating

An issue with our messaging server. We are investigating.

Posted Aug 01, 2018 - 08:35 EDT

This incident affected: CA (Care Platform).