Base de données Scribe rencontre des problèmes de latence liés à la charge // Scribe database experiencing load-induced latency issues

Incident Report for Dialogue

Resolved

This incident has been resolved.

Posted Jul 14, 2026 - 11:55 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 14, 2026 - 11:26 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 14, 2026 - 11:11 EDT

Investigating

We are currently investigating this issue.

Posted Jul 14, 2026 - 10:27 EDT

This incident affected: CA (Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application, Consult + Member Mobile Application, Dialogue Member Mobile Application, Lumino Health Virtual Care Member Mobile Application).