Some patients are not receiving practitioner messages

Incident Report for Dialogue

Resolved

This incident has been resolved.

Posted Jan 21, 2020 - 16:17 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2020 - 15:41 EST

Update

We are continuing to investigate this issue.

Posted Jan 21, 2020 - 14:55 EST

Investigating

We are currently investigating this issue.

Posted Jan 21, 2020 - 14:55 EST

This incident affected: CA (Dialogue Member Mobile Application).